Questions & Answers

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Do you have any special cover for landlords?

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How do I get the 6 months free home insurance advertised?

If you take out a home loan through the Police Home Loans package directly with ANZ (not through a broker), and have not used the offer previously, call us on 0800 500 122 to discuss taking advantage of the 6 months free cover. ...

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How do I make a claim on my Fire & General Insurance policy?

If you need to make a claim, call NZI on 0800 11 00 88. ...

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I will be going away for an extended period of time, leaving my house vacant. As my insurer, do I need to inform you?

It is important that you let us know if you house will be vacant. Also advise us if someone will be checking in on the property, or if you have someone house-sitting for you. ...

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I'm looking to make some renovations on my home. Will you cover me during the renovation period?

You will need to inform us of what kind of renovations will be taking place, either by calling us on 0800 500 122 or by emailing insurances@policeassn.org.nz . This information will then be run past our underwriters and our insurances team will be in ...

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My house was built in the 1920s. Will there be any problem getting it insured with Police Fire & General Insurances?

Any members wanting to insure a house built before 1935 will need to complete a quote by calling 0800 500 122. You will need to complete a ‘Pre 1935’ form and return it to our insurances team at insurances@policeassn.org.nz . This will ...

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What does 'Sum Insured' mean for my home insurance?

The Sum Insured is the amount that you have your house insured for. It is not the same as your home’s market value. It is the cost to completely rebuild the home if something were to happen, including costs such as demolition, debris removal and ...

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What will the excess be on my home insurance policy?

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