Questions & Answers

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Am I covered for post operation physiotherapy with Surgical Plan?

You can claim up to $500 for post operation physiotherapy, up to 4 months after your approved procedure. To claim, send through the invoices for the therapy with your member number and surgical approval number. If you have Basic or Comprehensive cover ...

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Am I covered for the removal of my wisdom teeth with Surgical Plan?

The extraction of impacted wisdom teeth is covered by the Health Plan’s loyalty benefit. If you have been covered continually for more than 12 months under Surgical Plan, you can claim up to $2,500 for this procedure. The 12 month stand down is wa ...

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Am I covered for travel costs relating to my medical procedure under Health Plan?

Please email enquiries@policeassn.org.nz or call our Member Services team on 0800 500 122 8am-5.30pm Mon-Fri to discuss the travel costs you would like to claim. ...

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Are vasectomies/sterilisatons covered under my Health Plan?

There is a loyalty benefit for this treatment under Surgical cover, but you will need to email: enquiries@policeassn.org.nz or call 0800 500 122 8am-5.30pm Mon-Fri to discuss your options. ...

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Can I go through Health Plan rather than ACC for an accident related injury that requires surgery?

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Does Health Plan cover oral surgery?

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I have just had surgery - how do I pay my surgical excess?

Once Health Plan has processed the invoices for your surgery, you will be advised how to pay your excess. ...

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I need to have a CT, PET or MRI scan, how do I claim for this?

Our How to: CT/MRI/PET Scans guide can help you to claim for your upcoming scan. ...

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I need to have a mole removed, am I covered?

If your mole is being excised (not lasered or frozen off) then this is classed as a surgical procedure. If being done by a: ...

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I’m about to be admitted to a private hospital for surgery, will Police Health Plan cover me?

All Health Plan surgical claims must be pre-approved prior to surgery. As soon as surgery has been decided necessary, you should submit a Surgical Prior-Approval Form for pre-approval of your surgical claim. After receiving the returned completed form, ...

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What can I claim for in terms of home aid following surgery?

If you have comprehensive cover and require home aid after your surgery, you can send through receipts for services to claim some costs. Please include dates, amounts, and services that were provided on the receipts. You cannot claim for home aid i ...

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What does Surgical Plan cover?

Surgical Plan covers you for approved surgical procedures and any treatment relating to the approved surgery for up to 4 months either side of the date of surgery. Your surgery needs to be pre-approved. If your surgery is not approved, you cannot claim ...

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Will my root canal be covered under Health Plan?

The Comprehensive plan covers up to $200 annually towards any dental treatment. However, any surgery that relates to any dental treatment or dental condition is not covered under the Police Health Plan policy, unless it is the extraction of impacted w ...

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