Questions & Answers

If you can't find the answer to your question here check you are logged in first and if you still can't find it click here and email your question to us.

I'm moving, how do I update my address details?

You can ask us to update your membership details online. You will need to login first. Remember that if you have Home and Contents Insurance with us you will need to make sure this is updated also, you can do this by contacting our Member Services Tea ...

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Will you cover my contents while they are in storage?

Call our Member Services team on 0800 500 122 to discuss cover for your contents while they are in storage. Please note that we no longer offer cover for contents stored in a container and conditions do apply for contents in storage, along with an add ...

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