Questions & Answers

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Am I covered by my Health Plan if I am outside of New Zealand?

If you reside outside of New Zealand, you can claim up to the New Zealand dollar claim maximums under your Health Plan cover. If you require surgery, you will need to have your surgery approved , and pay for your procedure. Health Plan can then reimburs ...

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Are there any overseas Holiday Homes?

We don’t have any Holiday Homes overseas, however there are Hotels/Apartments in Australia and the South Pacific that offer our members a discount. You will need to contact them directly to find out any availability and the discounts ava ...

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Can I assign my Police Life Insurance Extra policy to a financial institution as security for finance?

Yes, Police Life Insurance Extra cover is generally more cost effective than Mortgage Repayment Insurance. A bank or other financial institution can be nominated as the beneficiary of the policy proceeds. If there is any residual value (i.e. in excess o ...

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Do the excesses for vehicle insurance vary at all?

The standard excess for all Police Fire & General Motor Vehicle Insurance is $400 (however you can choose a higher excess in exchange for a lower premium). For drivers under 21, there is an additional $750 excess ($1,150 total), and for drive ...

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Do we receive discounts with any hotels or motels?

The NZ Police Association has arrangements with many overseas providers that will supply low-cost or discounted international accommodation for our members. The West Plaza and Bay Plaza Hotels in Wellington offer our members discounted ...

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Does Police Group Life Insurance have any residual value if I decide to cancel?

No, it is term cover and effectively your premium buys a sum assured. There are no maturity or surrender values. ...

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How much can I borrow and what will the repayments be for a Police Home Loan?

See information on the Police Home Loan Package then use the ANZ home loan calculator to give you an indication of: How much you could potentially borrow. What the repayments may be. How repayments for a home loan m ...

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Is there free roadside assistance on my vehicles?

If your vehicle is insured for 'Full Cover', you automatically get our free premium Roadside Assistance for the vehicle, no matter who is driving. If your vehicle is insured for Third Party, Fire and Theft, or Third Party Only, there is no roa ...

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What do I need to do if my personal circumstances change (e.g. I get divorced)?

Update your details as soon as possible on a replacement Benefit Nomination Form for any of the following life cover(s) you have: ...

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What kind of Police Home Loans are there?

The Police Welfare Fund has worked with ANZ to create the Police Banking Package. The package offers special discounts and benefits to Police Welfare Fund members. To find out more see: Police Home Loans. ...

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Will you cover my contents while they are in storage?

Call our Member Services team on 0800 500 122 to discuss cover for your contents while they are in storage. Please note that we no longer offer cover for contents stored in a container and conditions do apply for contents in storage, along with an add ...

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