Questions & Answers

If you can't find the answer to your question here check you are logged in first and if you still can't find it click here and email your question to us.

How long does it take to settle a Health Plan claim?

We aim to have all Police Health Plan claims received processed within 10 working days, usually faster. If you have any questions about your claim, contact our Members Services Team. ...

Read full entry

I’m about to be admitted to a private hospital for surgery, will Police Health Plan cover me?

All Health Plan surgical claims must be pre-approved prior to surgery. As soon as surgery has been decided necessary, you should submit a Surgical Prior-Approval Form for pre-approval of your surgical claim. After receiving the returned completed form, ...

Read full entry