Questions & Answers

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Are there any overseas Holiday Homes?

We don’t have any Holiday Homes overseas, however there are Hotels/Apartments in Australia and the South Pacific that offer our members a discount. You will need to contact them directly to find out any availability and the discounts ava ...

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Can I assign my Police Life Insurance Extra policy to a financial institution as security for finance?

Yes, Police Life Insurance Extra cover is generally more cost effective than Mortgage Repayment Insurance. A bank or other financial institution can be nominated as the beneficiary of the policy proceeds. If there is any residual value (i.e. in excess o ...

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Do we receive discounts with any hotels or motels?

The NZ Police Association has arrangements with many overseas providers that will supply low-cost or discounted international accommodation for our members. The West Plaza and Bay Plaza Hotels in Wellington offer our members discounted ...

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Does Police Life Insurance have any residual value if I decide to cancel?

No, it is term cover and effectively your premium buys a sum assured. There are no maturity or surrender values. ...

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How much can I borrow and what will the repayments be for a Police Home Loan?

See information on the Police Home Loan Package then use the ANZ home loan calculator to give you an indication of: How much you could potentially borrow. What the repayments may be. How repayments for a home loan m ...

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Is there any type of roadside service with the car insurance?

Yes. If your Vehicle is insured for Full Comprehensive Cover then our premium Roadside Assistance is provided free of charge. PWF Roadside Assist Mobile App   ...

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I’m going overseas, will Police Health Plan cover me?

Police Health Plan will reimburse treatment costs incurred outside New Zealand, which would have normally been covered by Police Health Plan, but only to the New Zealand fee standards.  In other words, the standard costs should the treatm ...

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I’m moving house. Will I be covered under my Contents Insurance?

Your Police Fire & General Insurance Contents Policy will cover you at both addresses for a period of 14 days from the date that you start moving items from one property to another. Please note that there is no cover for any items that are in ...

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What do I need to do if my personal circumstances change (e.g. I get divorced)?

Update your details as soon as possible on a replacement Benefit Nomination Form  or call the Member Services Team and they will send one to you.   ...

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What Excess applies to under 25yr old drivers on my Vehicle Insurance?

The Standard Excess for all Police Fire & General Motor Vehicle Insurance is $300. If the driver is over 21 but under 25, then they will have an additional excess of $500 on top of the standard excess. If they are under 21 or an inexperienc ...

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What kind of Police Home Loans are there?

The Police Welfare Fund has worked with ANZ to create the Police Banking Package. The package offers special discounts and benefits to Police Welfare Fund members. To find out more see: Police Home Loans. ...

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